Why Can’t I React To Messages On Instagram

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By Temitope Aro


Worried you can’t react to messages on Instagram? This article provides reasons for such occurrences and possible solutions to address the issue.

This article starts by discussing several possible factors that may hinder you from using the Instagram message reaction feature. Then, we will explore various tips to address such a problem.

Finally, we have an FAQ section in this article that answers a few of the most asked questions related to the topic.

Reasons You Can’t React To Chats on Instagram

Reasons You Can't React To Chats on Instagram

As an Instagram user, you may find yourself unable to react to messages for various reasons. While this may be frustrating, there could be several reasons for this issue.

Below are some common reasons why you might encounter this problem.

1. Technical Glitches

Technical glitches are common in software applications, and Instagram is no exception. Glitches can result from programming errors, updates, or server issues.

These glitches can manifest in various ways, affecting features like message reactions. For instance, a bug in the code might prevent the reaction button from appearing or functioning as expected.

Server issues can also cause delays or disruptions in message processing. Users often encounter these glitches as temporary inconveniences.

So, Instagram typically works to resolve them promptly through app updates or server maintenance.

2. Poor Internet Connection

Instagram relies on a stable internet connection to function correctly. Without a good network connection, you may experience delays or failures in sending reactions to messages.

This is because Instagram requires real-time communication with its servers to process these interactions. Poor connectivity, whether through Wi-Fi or cellular data, can result in sluggish performance.

Furthermore, it may result in the inability to react to messages promptly.

3. Outdated App

Instagram frequently updates its mobile app to introduce new features, fix bugs, and enhance security. When you use an outdated app version, you might not have access to these improvements.

The inability to react to messages on Instagram might stem from the fact that your older app version lacks the necessary code for this functionality. Hence, it’s essential to keep your Instagram app up to date to enjoy a smooth and feature-rich experience.

4. Account Restrictions

Instagram enforces community guidelines and terms of service to maintain a safe and respectful environment for its users. If your account is found to violate these rules, Instagram might impose various restrictions.

These may include the inability to use specific features like message reactions. Restrictions can arise from harassment, spamming, posting inappropriate content, or receiving multiple reports from other users.

Instagram imposes these measures to protect the community and ensure responsible usage.

5. Privacy Settings

Instagram allows users to customize their privacy settings to control who can interact with them and how they can do so. These settings can inadvertently restrict your ability to react to messages if configured to limit certain actions.

For example, you might have set your account to accept messages only from people you follow. Hence, if someone not on your follower list sends you a message, you may not be able to react to it.

Privacy settings are integral to user safety and comfort on the platform but can sometimes affect the functionality of certain features. In fact, according to a new study from Viasat Savings, close to fifty percent of those surveyed set their social media accounts in private mode.

How to Rectify The Message Reaction Issue

To fix issues related to being unable to react to messages on Instagram, you can try several troubleshooting steps. Here’s a detailed guide on how to address this problem.

1. Check Your Internet Connection

A stable internet connection is crucial for the proper functioning of Instagram, including its message reaction feature. Instagram relies on a consistent connection to send and receive data in real time.

So, if your connection is slow or unstable, it can result in issues like delays in message delivery or failed message reactions. A weak Wi-Fi signal, for example, might cause data packets to be dropped, leading to message reaction failures.

Similarly, using a cellular data network with low coverage can cause delays and hinder your ability to react to messages. Hence, ensure your device is connected to a strong and stable internet source.

If you’re using Wi-Fi, try moving closer to the router or using a network with a stronger signal. If you’re on mobile data, consider switching to a network with better coverage.

2. Update Instagram App

Keeping your Instagram app up to date is essential for enjoying the latest features and ensuring the app’s stability. Outdated app versions may lack support for new features, including message reactions.

Furthermore, they may contain bugs that hinder your overall experience.

Instagram regularly releases updates to enhance security, fix bugs, and introduce new functionality. These updates address known issues and provide improvements to the app’s performance.

3. Check Account Restrictions

Instagram enforces a set of community guidelines and terms of service to ensure a safe and respectful environment for its users. If your account violates these rules, you may face restrictions that can affect your ability to use features like message reactions.

Common violations include harassment, hate speech, posting inappropriate content, and engaging in spammy behavior.

Instagram usually informs users of violations through warnings or notices. Thus, you must follow Instagram’s guidelines and take steps to rectify the violations.

Besides, you should also review your privacy settings. By adjusting your privacy settings to reflect your desired level of interaction, you can ensure that message reactions are not restricted.

4. Reinstall the Instagram App

You can also consider uninstalling and reinstalling the Instagram app when you can’t react to DMs. This process can help clear any potential app-related issues, such as corrupted files, that might be causing problems.

However, keep in mind that uninstalling the app will remove some data. This can include locally saved drafts, any unsynchronized changes, or specific app settings.

However, your account and content on Instagram’s servers will remain intact. Hence, you won’t lose your account or any posts.

5. Contact Instagram Support Team

If you’ve tried the above steps and the issue persists, it may be time to contact Instagram’s support team for assistance. Instagram provides a support center and reporting mechanisms to help users address various issues and concerns.

Hence, you can report the problem you’re experiencing through the app or visit the Instagram Help Center on their website. When reporting the issue, be specific and provide as many details as possible.

This information can help Instagram’s support team understand and address the issue more effectively.

Frequently Asked Questions

Frequently Asked Questions
1. Is Instagram Free To Use?

Yes, Instagram is a free platform to use. You can download the app, create an account, and post content without charges.

However, Instagram offers business advertising options, and you may see sponsored posts and ads while using the platform.

2. What Is Instagram Direct?

Instagram Direct is the messaging feature of Instagram. You can use it to send private messages, photos, videos, and voice messages to other users.

Group chats are available, and you can use Direct to interact with friends and followers.

3. How Do You React To Messages On Instagram?

Tap and hold the message until a row of reaction icons appears. Then, select the emoji you would like to react with.

4. Can I Use Instagram On A Computer Or Desktop?

Yes, you can access Instagram via a web browser on a computer or desktop. You can also download the Instagram app on your computer.

5. When Was Instagram Released?

Instagram was released on the 6th of October 2010.


The issue of not being able to react to messages on Instagram can be attributed to a range of factors. These factors encompass both technical and policy-related aspects of the platform.

From technical glitches and outdated app versions to network connectivity problems and account restrictions, the causes can be diverse. Gladly, this article discussed several tips to address the issue.

By following the tips, you can overcome this challenge and enjoy a seamless Instagram experience.

We hope you have found the information in this article helpful. If you did, we would greatly appreciate it if you could share it on your social media.

For more articles on similar topics, kindly visit our Technology page.

References And Further Reading

  1. fresherslive.com – Instagram Reactions Not Working How To Fix Instagram Emoji Reaction Not Working
  2. bitco.co.za – The Impact Of Poor Internet Connection In Business
  3. vergizmo.com – React Instagram Messages
  4. forbes.com – There Isn’t Enough Privacy On Social Media And That Is A Real Problem
  5. weblihost.com – Can’t React To Messages With Emoji’s On Instagram
  6. followspyro.com – How To Fix “Can’t React To Messages With Emojis On Instagram” [Solved]
  7. mspoweruser.com – Why Can’t I React to Messages on Instagram? [8 Simple Fixes]

About the Author

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Temitope Aro

Temitope is a Content Writer at ilifeguides.com. She has a Bachelor of Science (B.Sc.) in Economics. Temitope is an entrepreneur and love interacting with people. At ilifeguides.com, she writes relationship articles.

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