Why Can’t I Add Someone On Snapchat

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By Temitope Aro


Are you unable to add someone on Snapchat and don’t know why? This article will unravel the possible causes and solutions to such an encounter.

This article begins by exploring several reasons you may be restricted from adding someone on the app. Then, I will discuss some steps to take to resolve the problem. 

I will also include an FAQ section that will address a few questions people mostly ask related to this topic.

Reasons You Have Trouble Adding Someone On Snapchat

Reasons You Have Trouble Adding Someone On Snapchat

You may be unable to add a friend on the Snapchat application due to several reasons. When you can’t add someone, you won’t be able to send or receive snaps and messages from them. 

Here are several common reasons you cannot connect with a person on Snapchat. 

1. Exceeded Number of Friends

Whenever you cannot add someone, check if you have exceeded the friend limit. According to Snapchat support on X, the maximum number of people you can add to your friend list on the app is 6,000.

This measure, in turn, ensures the app is not overcrowded with users you can’t manage. Additionally, it also ensures the app functionalities run smoothly.

As a result, once you have reached the maximum number of friends, you will not be able to add more.

2. Privacy Settings

The privacy settings on the other person’s account may disallow you from adding them. Forty-five percent of respondents reported that all of their social media accounts were private, as established by statista.com.

Moreover, Snapchat provides users with various privacy settings to control who can interact with them on the platform. One critical setting is “Who Can Send Me Snaps.”

To be more specific, users have the option to restrict who can send them snaps to either “Everyone,” “My Friends,” or “Custom.” If someone has set this to “My Friends,” only people they have already been added as friends can send them snaps.

In such cases, if you’re not on their friend list, you won’t be able to send them a friend request or snaps.

3. Username or Phone Number Error

Using incorrect information when trying to add someone on Snapchat may hinder you. To give more detail, misspelling their username may not give you the desired result.

Additionally, missing a digit in their phone number or using the wrong phone number can prevent you from finding or adding the person. Accurate identification of Snapchat users is essential for adding someone.

A small typo can make a significant difference in locating the right user, so double-check the information you’ve entered.

4. Internet Connection

In some cases, a slow or unstable internet connection can make it difficult to add someone on Snapchat. When you try to send a friend request, Snapchat needs to communicate with its servers to process the request.

With a slow connection, this communication may take longer. Furthermore, it may appear as if the action isn’t working or is stuck in progress.

Users might assume their friend request was not sent successfully due to these delays.

5. You Are Blocked

When someone blocks you on Snapchat, you cannot add that person. Blocking you means they choose not to communicate with you on the app.

Hence, you cannot view their posts or add them because they have restricted you from accessing them on the app. Even while trying to add them with the right username or phone number, it will be impossible.

Additionally, you won’t be able to add them again unless they choose to unblock you.

What To Do When Snapchat Prevents You From Adding Someone

It can be frustrating when adding someone on Snapchat is impossible, particularly when reconnecting with an old friend. To curb this occurrence, here is a list of a few things you can do.

1. Check Your Number Of Friends

To address this issue, start by reviewing your friend list. Do this by checking your profile page to ensure your friend count does not exceed 6,000.

If you have crossed this limit, consider removing inactive or irrelevant contacts from your list. This action will free up space to accommodate new additions to your friend list.

Furthermore, keep an eye out for the app’s updates that may extend the friend limit in the future. This could allow you to add more people beyond the current cap.

2. Request The Right Username or Phone Number

When trying to add someone, it is important to have the right username or phone number.

You may ask the person you want to add directly for the right details to search for them. When unavailable, you can use their email or social media information to obtain an accurate username or phone number.

Having the right information prevents you from mistakenly adding someone else with a similar username. It also ensures you quickly and accurately find the person you want to add.

Small errors, such as typos in the username or phone number, can lead to unsuccessful search attempts. Even if you’re confident that you have the correct information, it’s a good idea to double-check it to rule out any errors.

3. Check For Technical Issues

Ensure that your Snapchat app is updated to the latest version. Outdated apps can have bugs and compatibility issues.

Additionally, verify the stability of your internet connection.

Slow or intermittent connectivity can hinder the app’s functionality, including sending friend requests. If you suspect the app is causing problems, consider reinstalling it.

4. Contact the Person Directly

If you know the person outside of Snapchat, consider contacting them through alternative means. You can contact them via text messages, emails, or other social media platforms.

They may have specific reasons for not accepting your friend request. Hence, direct communication can help you understand and address their concerns.

5. Contact Support Team

When all efforts to resolve the issue prove abortive, then you need to contact Snapchat Support. The team is there to guide you through any abnormalities you might encounter while using the app.

Once you fill in the Support form, indicate you need help with the app feature. Ensure you enter the relevant details applicable to your case and the team will contact you once they receive your request.

With the help of the support team, you should be able to overcome the situation.

Frequently Asked Questions

Frequently Asked Questions
1. Why Can’t I Add Someone On Snapchat After Unblocking Them?

According to lifewire.com, there is a time restriction placed by the app on users who re-add friends they recently blocked. Basically, you will have to wait 24 hours before trying to re-add someone you blocked.

2. How Can I Check If I Am Blocked On Snapchat?

Determining whether you’ve been blocked on Snapchat can be a bit challenging. This is because the app doesn’t explicitly inform you if someone has blocked you.

However, there are some signs you can use to check if someone blocks you. To give more detail, you can try searching for the person’s username.

If their profile doesn’t show up in the search result, there are two possibilities, according to airdroid.com. It’s either they have blocked you or deleted their account.

3. How Do You Report Someone On Snapchat?

To report someone on Snapchat, press and hold on the person’s name and select the “More” option. Following that, click ‘Report’ to report the account.

4. When Was Snapchat Released?

Snapchat was released on the 8th of July 2011.

5. Who Is The CEO Of Snapchat?

As of the time of publishing this article, the CEO of Snapchat is Evan Spiegel.


The inability to add someone on Snapchat can be attributed to a variety of factors. This ranges from privacy settings and technical issues to user preferences and platform policies.

Besides, Snapchat has implemented several privacy features to protect users and their experiences. However, these settings can sometimes hinder the process of adding someone as a friend.

Gladly, this article suggested several things to do when you encounter such a problem.

Ultimately, addressing the problem of being unable to add someone on Snapchat requires a combination of patience and technical diligence. Whether it’s double-checking information, contacting the person directly, or reporting technical problems, respecting people’s privacy is vital.

By following these guidelines, users can enhance their experience on Snapchat while preserving the platform’s commitment to privacy.

We hope that you found this article helpful. If you did, we would appreciate it if you could spare a few minutes to share it with your friends and family on various social media platforms.

If you want more articles covering related topics, please explore our Technology page.


  1. twitter.com – Snapchat support Status
  2. statista.com – Users Have Private Social Media Account – USA
  3. medium.com – What Do You Do If Snapchat Won’t Let You Add Someone
  4. ictworks.org – Meaningful Connectivity A New Standard For Internet Access
  5. guidingtech.com – Why Can’t I Add Someone On Snapchat
  6. androiddata-recovery.com – Snapchat Add Friends Not Working

About the Author

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Temitope Aro

Temitope is a Content Writer at ilifeguides.com. She has a Bachelor of Science (B.Sc.) in Economics. Temitope is an entrepreneur and love interacting with people. At ilifeguides.com, she writes relationship articles.

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